Posts Tagged ‘qantas’

Airbus in class action over computer glitch on Qantas flight

March 5th, 2010
Aviation giant Airbus is one of the defendants in a class action which has been filed in the U.S. after a computer glitch on one of its A330-300s caused significant injury to a number of passengers. In October 2008 a Qantas flight from Singapore to Perth nose-dived twice in quick ...

Qantas announces removal of first class from most routes

February 18th, 2010
Flag carrier Qantas has just announced that other than on a few international flights it will be removing its first class service. Those travelling from Australia to London via either Los Angeles or Singapore will still be able to make a left turn when they board but only on 12 ...

Aussies left stranded in Phuket

January 27th, 2010
Jetstar passengers in Thailand to get full refund Qantas low-cost subsidiary Jetstar has reimbursed passengers on board a Sydney-bound flight the cost of accommodation and flights after they were stranded in Phuket due to technical issues. JQ28 from Phuket to Sydney was scheduled to depart at 9pm local time on ...

Qantas to join bid to bailout Japan Airlines

January 14th, 2010
Australian flagship carrier Qantas, has joined the global airline alliance Oneworld saying it would contribute funds in a $2.2 billion in financial aid to help the troubled Japan Airlines. The rescue package, which outlines a range of commercial benefits to the airline over three years, included contributions from Australia’s largest airline, ...

Qantas issues apology for delays caused by computer glitch

January 4th, 2010
Qantas has issued an apology to passengers after a computer system which handles the check-in of passengers went down yesterday. Qantas said the glitch was fixed shortly after, but the glitch was made worse by a baggage system failure in Melbourne and Sydney which broke down under extra stress. In ...

Further chaos to hit Australian skies

December 17th, 2009
Further airline chaos may hit Australian skies, as Qantas aircraft may be grounded over the Christmas period as engineers threaten to strike over December and January, at a time when British Airways flights could be disrupted over strikes from the airline’s cabin crew. The national carrier is faced with a maintenance ...

Qantas experiences major check in delays

November 18th, 2009
Check in counters across the nation and the world were thrown into chaos systems used to check in passengers failed. The Amadeus program used by the airline went into meltdown at about 5pm on Monday across the network. A spokeswoman for the airline said that Amadeus was down, and the airline was ...

Book alleges Qantas passengers exposed to toxic fumes

October 28th, 2009
An unauthorised history of Qantas claims that the airline allowed a Boeing 747 jet to continue flying for nine months even though it was leaking oil, during which time a flight engineer was overcome by fumes believed to have been caused by the leak. The book alleges that repeated inspections had ...

Jetstar passengers angry over tarmac ‘hell’

September 17th, 2009
Incensed passengers travelling on a Jetstar flight from Bangkok to Melbourne have expressed their frustrations of having to wait for almost 4 hours on the tarmac without air-conditioning prior to departure. The Airbus A330 aircraft, which was full, kept passengers on board the aircraft for three hours and 40 minutes yesterday ...

Second mid-air drama for Qantas 747

September 3rd, 2009
A Qantas 747 jumbo jet that experienced an explosive cabin decompression mid last year was grounded again due to a fuel leak yesterday. The Boeing 747 aircraft, named City of Newcastle, was carrying 290 from London to Melbourne via Singapore was about 2 hours from the West Australian coast when the ...