Jetstar passengers in Thailand to get full refund Qantas low-cost subsidiary Jetstar has reimbursed passengers on board a Sydney-bound flight the cost of accommodation and flights after they were stranded in Phuket due to technical issues. JQ28 from Phuket to Sydney was scheduled to depart at 9pm local time on ...

A flight attendant working for Jetstar accused of attempting to contact a young female passenger through Facebook has been dismissed. Spokesman for the airline Simon Westaway said that the flight attendant had obtained the passengers details from a boarding pass and tried to add her as a friend on the social ...

Incensed passengers travelling on a Jetstar flight from Bangkok to Melbourne have expressed their frustrations of having to wait for almost 4 hours on the tarmac without air-conditioning prior to departure. The Airbus A330 aircraft, which was full, kept passengers on board the aircraft for three hours and 40 minutes yesterday ...

Virgin Blue and national carrier Qantas are in a war of words after plans for the bigger airline to introduce Jetstar services on the route. Qantas, which owns 46 percent of Fiji’s national airline Air Pacific, filed an application last weed with the International Air Services Commission for almost 1500 seats ...

A survey by Choice magazine has revealed that Tiger Airways is Australia’s least favourite airline with only a 55 percent satisfaction rate. The Domestic Airline Satisfaction Survey ranked the Singaporean owned airline as the lowest, followed closely by Jetstar, which recorded a 60 percent satisfaction rate. Virgin Blue was voted the most ...